A Developer's Dream: How Oregon State Government Was Able to Accelerate Economic Growth

Tired of hearing builders and contractors complain about permits?

So were the hard-working employees at Oregon’s Department of Consumer and Business Services. So, when they were able to offer the nation’s first statewide, electronic building permits system-it was love at first sight.

Through this central, standardized process, construction projects moved more quickly, saved money and accelerated overall growth.

Listen to Digital Communities Senior Fellow and former Oregon State CIO Dugan Petty as we discuss this shared-services model that added functionality, land management and licensing solutions to over 39 cities and counties.

The discussion covers how the State of Oregon:

  • Streamline permitting and other civic functions like land, licensing and assets through a statewide program to drive results.
  • Easily buy and deploy additional planning and code enforcement capabilities related to planning and code enforcement.
  • Increase productivity, particularly for contractors and citizens, by making the permit application and tracking process easy and transparent.
  • Leverage other powerful capabilities to automate workflow, cashiering, licensing, code enforcement and planning.


Dugan Petty, Senior Fellow and former Oregon State CIO, Center for Digital Government


Celina Patterson, ePermitting Manager, Building Codes Division, State of Oregon

Lori Furlong, Administrative Manager, Deschutes County Community Development Department, Bend, Oregon

Submit this short form to listen to the teleconference:

Digital Communities Teleconference: